A busy counter. A team in your corner.
Help from people who know there’s a real shop on the other side of the screen.
CUSTOMER & COMMUNITY SUPPORT INCLUDED
Questions about Bullship?
We’re here.
You have customers waiting. Let’s help you get back to them.
Email hello@bullship.coBook a walkthroughTalk to us. Shop owner to shop owner.
Tell us what you’re trying to do and where you got stuck. A screenshot, the exact error message, and your store name help us get to the useful part faster.
Customer support and community support are included with your Bullship subscription.
A GOOD PLACE TO START
What can we help with?
Getting started
Moving your customers, setting up your account, and making the switch.
Browse FAQsShipping & labels
Rates, stored addresses, international shipping, and label workflows.
Browse FAQsMailbox management
Rent, recurring payments, reminders, and mail forwarding.
Browse FAQsPackages & notifications
Receiving packages, pickup history, and customer photo alerts.
Browse FAQsBilling & account questions
Your software subscription, trial, and available add-ons.
Browse FAQsForm 1583
Help with mailbox paperwork and customer records.
Browse FAQsRetail & payments
Inventory, emailed receipts, customer invoices, and reporting.
Browse FAQs“Bullship is the engine keeping our store running. From handling mailboxes to thousands of drop-offs, it’s the absolute best software for pack and ship stores.”
Luke · Owner of Local Postal
We built it for our shop, too.
We ran a pack-and-ship store in Orange, CA. We know the counter gets busy and the paperwork doesn’t do itself. That’s why Bullship exists.
Got an idea that would make your customers happier or your day easier? Tell us. If it helps your shop, it might help ours too.
Tell us what’s on your mind