Frequently Asked Questions
What is Bullship?
Bullship is the only web-based platform for running pack-and-ship stores — mailbox money made simple.
Who started Bullship?
Bullship was started by Rhett and Gary in 2024 after owning and running a pack-and-ship store in Orange, CA. Both of their backgrounds were in building internet businesses and were shocked their wasn’t modern tech available for pack-and-ship store owners, so they went all in on fixing that problem.
Fun fact: Rhett even slept in the back of his store for months while building the business initially.
How much does Bullship cost?
Bullship costs $60/month (or $500/year), with a 30-day free trial.
What is Bullship used for?
Bullship is used for running modern pack-and-ship stores. More specifically, managing mailbox rentals, receiving and storing packages, selling shipping labels, and tracking retail sales.
How do I switch to Bullship?
The Bullship team will help you import all of your mailbox and shipping customers for free so you can start using your account on Day 1. Just click here to get started.
Can I cancel my Bullship account?
Of course. There’s no contract, you can download your store info and cancel anytime.
Can Bullship completely replace my old legacy software?
Yes.
How many mailboxes can my store have?
As many as you want. It’s unlimited.
Do I need to purchase special hardware to use Bullship?
No, we keep it simple. Bullship works with:
Any laptop, desktop, tablet, Macbook, whatever computer you have as long as it connects to wifi
Any 4 × 6” label printer
Any USB barcode scanners
Any 8.5 x 11” basic paper printer will work for our invoices
And since we don’t directly integrate with any POS terminal or weight scale, you can use whatever you choose for those as well
Can I access Bullship from multiple devices and/or locations?
Yes and yes.
Is there training or onboarding help available?
Absolutely.
We will first help you export and clean up your customer data if you are using a different system, and import it into your new account to make the transition as seamless as possible.
Then once you’re in, we’ll walk you through every step with 24/7 support. You’ll even have a built in community chat group with our staff and other customers sharing ideas and hanging out.
Can I set my own margins for shipping labels?
Yes.
Can I use Bullship with Square, Stripe, or Clover?
Yes. Your credit card processor is totally up to you.
Our current Stripe integration is only designed for collecting and automating recurring mailbox customer payments. This way you have full flexibility to use whatever POS system you prefer without locking you into any specific payment processor or fees.
What do customers love about Bullship?
The simple user experience and intuitive dashboard
The easy set up and training process
The automated mailbox payments
The cheap shipping labels from 40+ carriers
The full “done for you” onboarding at no cost
Having an organized CRM for shipping customers as well as mailbox customers
Having a database of all customer Drop Offs for commission reconciliation from carriers
The ability to access their account remotely and help customers anytime, not just during business hours
The ability to use Macbooks and mobile phones
Sending images of packages via email to mailbox customers
Having a database of every package received and released
Being a part of an online community with other Bullship customers and staff to share ideas and updates
Made by an actual pack-and-ship store owner who lives it
Easier to use than other platforms at half the cost
Pricing is one basic plan that includes everything
What do customers say about Bullship?
“This is obviously the future of the pack-and-ship industry.”
“Less bull. More Ship!”
“I’ve been asking for this for YEARS…”
“Way better than the ‘vintage software’ out there…”
Still got questions?
Feedback?
Requests?
Sweet ideas?
Please email us anytime (seriously), always happy to help and make this thing better! 😊
hello@bullship.co